Knowledgebase
Knowledgebase : English > 123WEBSHOP

Sadly this is not yet possible, you are only able to add images in JPG-format. Multiple JPG images can be uploaded to all products.

Once you're logged in to the management screen of your online shop, go to 'Settings' > 'Users' and click the pencil icon which can be found in front of the user account that you want to edit. Select 'Change Password' and choose the ‘Yes’ option, you are now able to enter a new password for the user. Update the password by clicking the 'Save Changes' button on the bottom of the page. From now on the new password can be used to login in to the management screen of your shop.

Yes you can, you have the ability to add unlimited option lists to your products.

To hide this field just login to the management screen of your web shop, go to 'Settings' > 'Webshop settings' and select the 'Settings' tab. On this page, choose the option 'Hide discount field in shopping cart' at 'Cart discount field:'. Click ‘Save changes’ at the bottom of the page to save the changes. The discount field will be hidden from now on.

Yes, to do this just login to the management screen of your online shop and go to 'Settings' > 'Web Shop Settings' and click on the 'Settings' tab. Enable the 'Show Product Stock' option and then update your settings by clicking on the 'Save Changes' option. The current stock level will now be visible for all your products.

There are no startup or setup costs involved. The only costs are the monthly costs of the chosen package (which will be invoiced annually).

There are no hidden costs, all webstore packages include 1 free domain name, web hosting (storing your online shop on our servers) and will be delivered with the 123WEBSHOP software solution.

Integrating PayPal to your online shop is free and can only be done by our support desk. Please contact our support desk for more information regarding this.

Yes, these fields can be found using the 'Description' tab while editing your products.

Yes this is possible to do, however your online shop or website will only be displayed on the main domain name. The other domain names purchased can be forwarded to the main domain name.

To register a new domain name for your online shop costs approximately £ 16.75 per domain annually. Please contact out support desk for more information about registering new domain names.

Unfortunately this is not possible however it is possible to create a new account, by going through the user side of your shop.

Yes you can, however any account deleted that has previously placed an order will still have this order retained to the account. You can deactivate a created account from the management screen by editing the account and selecting deactivate in the 'Active' field.

We suggest that you do not delete specific orders due to the order numbers, which will not be corrected automatically.

Unfortunately no access to the database of your online shop is included, thus not making it possible to change the source code of our software.

The template colours can be edited by logging in to the management screen of your online shop. Go to 'Settings' > 'Templates' and click the 'Settings' button found below your chosen template. From here you can change the colours by selecting a new colour at the colour codes located at the bottom of the page. Save the amendments by clicking the 'Save Changes' button.

Sadly this is not possible however search engine wise, it would be better to start a blog using a blog site; such as http://www.blogger.com, as this will allow you to add links from your blogs to your online shop. Having links from other websites to your shop is good for search engine positioning on sites like Google. From your online shop you will be able to create a reciprocal link to your blog.

Yes, it is possible to import a product list in to 123WEBSHOP, but please note, we only support .csv files (CSV files can be edited using Microsoft Excel).

You can download a sample product list from the management screen of your webstore. The list can be found by going to 'Manage Web Shop' > 'Products' and then clicking on the 'Import Product List' button. On this page you’ll find the following text that says 'Click Here to Download an Example Product List’, click the underlined word to begin the download of the example. You can now save and open the CSV file on your computer.

When you have entered your products into the file, you will be able to upload the product list to your site. Go to 'Manage Web Shop' > 'Products' and click the 'Import Product List' button, followed by the 'Browse' button. A new window will pop up and allow you to select your product list, after which you need to click the 'Import Product List' button. All your products will now be created in the management screen of your shop.

Please Note:  Product lists can only be uploaded once logged in to the management screen of 123WEBSHOP. Unfortunately you cannot add images in to the CVS file; this can only be done manually.

Unfortunately you cannot register a new domain name for your free trial. You are only able to choose a domain name (to check its availability) whilst placing your order on our website (http://www.123webshop.com) or to transfer your domain to our servers. The costs for registering/transferring your domain name to our servers are included in the price of all our available packages.

You can request new e-mail addresses from the management screen of your online shop. Go to 'Settings' > 'E-mail Addresses' and place a request using the form on the page. When your request is processed you will receive the required settings via e-mail.

We suggest using webmail (http://webmail.yourdomain.com/) to read/view your emails. You can also use an e-mail client such as Microsoft Outlook, just configure your e-mail address (es) using the settings found in the e-mail request response.

You can change the payment terms message by logging in and going to 'Settings' > 'Website Messages'. Click on the pencil icon next to the 'Text Below Order (Payment Terms)' message and in the text editor you can add, edit or remove text. Update the message by clicking the 'Save Changes' button.

Once you’re logged in into the management screen of your online shop, you can enable the social media icons at 'Settings' > 'Webshop settings', then selecting the 'Scripts & API's' tab. To enable the icons to show on the right hand side of your shop, click the option 'Show Links to Social Networks’ and update your site by clicking the 'Save changes' button at the bottom of the page.

The 'Webshop settings' module is also explained in our online video manual. The video can be watched here: http://www.123webshop.com/en/webshop/manual/settings_webshop_settings/

You can also add a 'Like' button on any one of your pages, to do this go to http://developers.facebook.com/docs/reference/plugins/like/. All you need to do is enter the URL link to your Facebook page in the 'URL to Like' field. Alternatively you can also customise the appearance of this button by editing the other settings available. To receive the code for the Like button, click 'Get Code'.

On the management screen of your shop you can paste the code from the first field at 'Settings' > 'Webshop settings', 'Scripts & API's' tab in the 'Global scripts:' field. You can update the new settings by clicking the 'Save changes' button on the bottom of this page.

The second code '2.Place the code for your plugin wherever you want the plugin to appear on your page.' should be placed on the content page where you'd like the button to appear. To edit one of your content pages go to 'Manage content' > 'Content' and click on the pencil icon. Then click on the 'Source' button which can be found in the toolbar below the title of your page. You can copy and paste the second code in the source code of the page. You can update the content page by clicking 'Save changes'. The button should now appear in your online shop on the page that you've just edited,  if this is not the case then press the 'F5' button once when you’re on the page to reload it (not from the admin screen).

Once you're logged in into the admin screen of 123WEBSHOP, go to 'Manage content' > 'Content' and click 'Add a new page'. Here you’ll be able to enter a title for your new page and enter the General Terms & Conditions in the field below. To create the page, click the 'Add a page' button.

To add the page to the menu of your webstore, go to 'Manage content' > 'Menu settings' and click the 'Add a new menuitem' button. At 'Module:' choose 'Content'. At 'Item:' choose the title of your new page and click the 'Add menuitem' which can be found on the bottom of this page.

At 'Settings' > 'Webshop settings', tab 'Settings' you can enable the 'It is required to accept the general terms & conditions' option. Once you save these settings, customers must agree to the general terms and conditions of your webstore before they can complete their order.

The 'Content' and 'Menu settings' module is also explained in our online video manual. The video can be watched here:

Content: http://www.123webshop.com/en/webshop/manual/manage_content_content/

Menu settings: http://www.123webshop.com/en/webshop/manual/manage_content_menu_settings/

In case you don't already have a PayPal account yet, create one by visiting the following link http://www.paypal.com/. Once your PayPal account has been created, you can contact our support desk by creating a new support desk ticket. Our support desk will require the e-mail address registered on your PayPal account to be able to integrate the payment method within your shop. Once PayPal has been set up, your customers will be able to use PayPal to pay for their order either by credit card or using their PayPal balance.

The 'Payment methods' module is also explained in our online video manual. The video can be watched here: http://www.123webshop.com/en/webshop/manual/manage_webshop_payment_methods/

From the management screen of your shop you can choose to automatically calculate the shipping costs. You can set this up by logging in and choosing 'Manage webshop' > 'Shipment methods', then choose either shipment method based on weight, amount or total of products.

The 'Shipment methods' module is also explained in our online video manual. The video can be watched here: http://www.123webshop.com/en/webshop/manual/manage_webshop_shipment_methods/

Unfortunately you cannot change the font and/or colours in the menu.

Once you're logged into the management screen of your shop, go to 'Settings' > 'Webshop settings'. Next, go to ‘Logo’ and click on the 'Browse' button and select the logo of your company. The image will be uploaded once you click the 'Save settings' button at the bottom of the page. Your logo will then be shown on your future packing lists and invoices.

The 'Webshop settings' module is also explained in our online video manual. The video can be watched here: http://www.123webshop.com/en/webshop/manual/settings_webshop_settings/

In the management screen of 123WEBSHOP go to 'Settings' > 'Webshop settings', tab 'Settings'. At the bottom of this page enable the option 'Show product code'. From now on the product code will be shown at your product(s).

The 'Webshop settings' module is also explained in our online video manual. The video can be watched here: http://www.123webshop.com/en/webshop/manual/settings_webshop_settings/

As soon as you're logged in on the management screen of your webstore go to 'Manage webshop' > 'Products' and edit the product by clicking the pencil icon where you would like to edit or delete an image. Next, go to the tab 'Images'. On this page you can add new images to the product by clicking the 'Add a new image' button. You can delete images by clicking the cross icon.

The 'Products' module is also explained in our online video manual. The video can be watched here: http://www.123webshop.com/en/webshop/manual/manage_webshop_products/

Unfortunately the amount of products shown here can't be changed, a default amount of 25 products is always shown.

You can change the background colour in the management screen of 123WEBSHOP. Go to 'Settings' > 'Templates' and click on 'Settings' below the chosen template. On the image that is shown at the top of the page you will see the available differing colour codes that can be edited. To change the background colour, adjust the colour on the bottom of this page at 'Colour Code #1'.

Unfortunately it isn't possible to change the order of the products. However, the order can be changed by editing one of your products by clicking the pencil icon and entering spaces in front of the product name. The space symbol will be recognized as a special character by our software, thus placing the product at the top of your chosen category.

To be able to transfer a domain name to our servers, our support desk will need the 'Authorisation Code’ (Auth Code) of the domain name that you wish to transfer. You can request the authorisation code from your current provider.

Once we have received the auth code for your domain name, we will place a request to transfer it to our servers. Once the request has been placed, you will receive confirmation via e-mail.

The transfer request will be directed to the administrator of your domain name (administrative contact); this will normally be your personal e-mail address. Once you receive this e-mail you can choose to either accept or decline the transfer. If you decide to accept the transfer, the 'Auth Code' which you have received from your current provider will need to be entered at this point. The transfer of your domain can take up to 7 days to complete, but normally it should be completed within 24 hours (this is dependent on the response time of your current provider).

We advise you to contact your current provider before you transfer your domain name; as this will help to speed up the process.

A good method to gain a better position on search engines is to get more links from other web sites to your online shop. The more links from other sites it has, the more search engines will see your shop as a valuable one and list it higher in its rankings.

You can easily apply your website to various directory pages listed below:

www.polypat.org

www.yekey.com

www.247webdirectory.com

www.canadawebdir.com

www.cis2010.org

www.cityplanweb.com

www.clayne.com

www.client3.com

www.coloradosph.org

www.concasida2010.org

www.kiwidir.com

www.jobmarketeconomist.com

www.ecool100.com

www.directory.pr-club.net

www.digitaleveuk.org

www.digabusiness.com

www.crssdi.com

www.a-directory.net

www.1abc.org

www.britainbusinessdirectory.com

www.ccwos.com

www.cluboo.com

www.companiesindia.com

www.completeonlinedirectory.com

www.cries-paca.org

www.croqsoc.com

www.cyprus-net.com

www.devoteclub.com

www.dir2dir.net

www.direcpime.com

www.directoryvault.com

www.diroo.org

www.abetterdirectory.net

www.clevelandsearch.com

Also note that search engines aim to provide the best information to their visitors, so make sure to have unique (self-written) content on your website. We also suggest including various keywords that are valuable and relevant to your shop and products, as this will help you get found easier and give you a wider reach online.

We also suggest trying Google Adwords, as you can easily create advertisements that describe your website and will help to attract new, potential customers. With Google Adwords you can easily choose keywords that potential customers may search for. This advertising service is based on a small, adjustable pay per click fee, you will have complete control of your spending and you can easily set daily or weekly budgets (there is no minimum spending requirement). Google Adwords helps you easily get the attention of potential customers and listing your advertisements within the first results page of their site, with you only paying once someone clicks on your ad.

This option can be enabled using the management screen of 123WEBSHOP via 'Settings' > 'Webshop settings' and clicking on the 'Settings' tab. At 'Display settings' you can enable the option 'Show product stock'. When the option is enabled you can then click the 'Save changes' button and the stock levels for your products will then be visible for the visitors of your online shop.

To do this you have to login to the management screen of 123WEBSHOP and go to 'Settings' > 'Web Shop Settings' and click on the 'Settings' tab. At 'Prices' choose the 'Users Need to Login to See Prices' option. This way your online shop can also be used for wholesale customers.

Once you've created the desired subcategories in the management screen of 123WEBSHOP you will need to go to 'Settings' > 'Webshop settings', then choose the 'Settings' tab. Select the option 'Only Show Main Items in Menu' at 'Menu:'. You can save the settings by clicking the 'Save changes' button.

If a visitor clicks on one of your main categories, they will see the subcategories including the images.

We advise you not to use images that are too large because this may impact the load speed of your pages.

The 'Categories' module is also explained in our online video manual. The video can be watched here: http://www.123webshop.com/en/webshop/manual/manage_webshop_categories/

Unfortunately this is not possible. There is no direct access included to the database of your shop.

Login to the management screen of 123WEBSHOP and go to 'Manage content' > 'Filemanager'. Then click the '+ Upload' button and select 'Browse'. A new window will pop up where you can select the file you would like to upload, and click 'Open'. You can upload the selected file by clicking the 'Upload Selected File' button.

To add the PDF file to one of your content pages, go to 'Manage content' > 'Content' and edit one of your pages by clicking the pencil icon. In the text editor you are able to enter a new line of text, for example: 'Click Here to Download a PDF Version of Our General Terms & Conditions.’ Select this new text and click the 'Link' icon (this is found on the toolbar, 14th icon along, 2nd row down). A new window will pop up, click the 'Browse Server' icon and select the PDF file that you uploaded in the first step.

Your text is now underlined and once the content page has been saved, the PDF file will be available to download. Save these settings by clicking the 'Save changes' button.

The 'Filemanager' and 'Content' modules are also explained in our online video manual. These videos can be watched here:

File manager: http://www.123webshop.com/en/webshop/manual/manage_content_filemanager/

Content: http://www.123webshop.com/en/webshop/manual/manage_content_content/

Once you're logged in into the management screen of your shop, go to 'Manage content' > 'Links'. Next, click the 'Add a new link' button. On this page you can enter the description and URL of the new link. To add the link, click the 'Add link' button. The link can be found in the menu of your shop, if you've added the menu item 'Links' to the menu.

You can also create and manage the categories for your links. In the 'Links' summary, click 'Manage Categories', which will allow you to edit existing categories by clicking the pencil icon. You can create a new category by clicking the 'Add a new Category' button.

The 'Links' module is also explained in our online video manual. The video can be watched here: http://www.123webshop.com/en/webshop/manual/manage_content_links/

Yes it is, you can create new subcategories in the management screen of 123WEBSHOP. Make sure that you have at least one main category set up before you follow the steps below.

To create a new subcategory, go to 'Manage webshop' > 'Categories' and click the 'Add a new Category' button. On this page you can choose the title of the main category where the new subcategory should be created at the 'Category Position' field. You can now enter more information about the new subcategory on this page like the title, tags and image. To create the new subcategory, click the 'Add Category' button on the bottom of this page.

To add one of your products to the new subcategory, go to 'Manage webshop' > 'Products' and edit one of your products by clicking the pencil icon. Click the 'Categories' tab and then check/enable all the categories where you want this product to be shown. Confirm the updates by clicking the 'Save changes' button. Your edited product can now be found in the categories of your choice.

The 'Categories' module is also explained in our online video manual. The video can be watched here: http://www.123webshop.com/en/webshop/manual/manage_webshop_categories/

You can edit your shop’s title by logging in to the management screen of you site, go to ‘Settings’ > 'Search engine settings' and adjust the content in the ‘Title’ field.

Login and go to 'Manage Web Shop' > 'Shipment Methods' and choose the 'Shipment Method Based on Total Amount' option. On this page you will be able to enter the desired description, amounts and costs. Unfortunately you cannot use this shipment method in conjunction with any other automatic calculations (for example; shipment method based on weight).

We suggest using PayPal for all credit card payments, as it is a safe and secure method. To configure PayPal for your online shop, you will need to supply our support desk with the e-mail address of your PayPal account. Once this has been received, we will configure PayPal for your online shop for free.

More information about PayPal can be found here: http://www.paypal.com/

Once you're logged in to the management screen of your shop, go to 'Manage Web Shop' > 'Categories', from here you can edit one of your categories by clicking the pencil icon. At 'View' choose the option 'Product List with Images Side by Side' option. Click the 'Save changes' button on the bottom of this page in order to save the new display settings. Your products will from now on be shown next to each other.

Unfortunately, we support .jpg images only. It's currently not possible to copy (self-made) images from word into the text editor or upload any .doc files.

A possible solution is to press the 'print screen' button (can be found next to the 'F12' key on your keyboard) to make a copy of your screen. This image can then be edited using an image editor such as Photoshop (paid) or Paint.net (free and can be downloaded on http://www.getpaint.net/). In the editor you can paste the image, select the part of the image that you would like to use and save the new image as an .jpeg file. The image can now be uploaded in the management screen of your shop.

You can enter the UA-code in the management screen of your online shop at 'Settings' > 'Webshop settings', tab 'Scripts & API's'. The UA-code can be entered at the 'Google Analytics' field.

No. You will only see 'powered by 123webshop' in the footer of your webstore. This gives your website added positional advantage in results for search engines like Google. These 'powered by' texts can be removed at any time by our support desk.

We register the domain name of your choice with your contact information for you, but you will stay the owner of the domain name at all times.

Yes, however the 'Multiple Languages Module' is only included in the ‘Basic’ package, which costs £13.00 per month and the 'Professional' package, which costs £21.00 per month. If you have a starter package you can upgrade your shop to a higher package from the management screen of your web shop by going to 'Settings' > 'Upgrade Web Shop'.

At the moment the following languages are available:

- German

- English

- Spanish

- French

- Greek

- Italian

- Dutch

- Polish

- Portuguese

- Romanian

- Russian

- Swedish

You can create a new option list in the management screen of 123WEBSHOP. Go to 'Manage webshop' > 'Products' and edit one of your products by clicking the pencil icon. At the 'Optionlists' tab you can create a new option by clicking the 'Add a new optionlist' button. You can add options to your option list by clicking the orange icon.

The 'Optionlists' module is also explained in our online video manual. The video can be watched here: http://www.123webshop.com/en/webshop/manual/manage_webshop_optionlists/

Yes, you are able to insert HTML code into either the source code of a content page or by going to 'Settings' > 'Web Shop Settings' and selecting the 'Scripts & API's' tab.

If you insert your code into the source code of a content page, the adverts/banners will only be shown on that page. If you insert the code using the 'Scripts & API's' tab, this will ensure that the adverts/banners will be shown on all of your pages.

Unfortunately this is not possible. One possible solution is to have your web shop on a different domain name (the costs for registering a new domain name is included in the price of every package). You can then create a link from your website to your web shop, which will open in a new tab when the link or button is clicked.

Our servers are equipped with professional hosting software and the latest technology. We do our utmost to keep our servers safe for everyone to use.

This is not possible, as Visionhost retain the ownership of any developed software. You are only able to purchase one of the available packages which can be found on our website (http://www.123webshop.com/). Purchasing a package will give you the right to use the online shopping software, but not give you access to any code(s) or database(s).

Unfortunately it can take a bit of time before the new settings activate, we normally expect the domain name to fully connect to our servers within 24 hours.

An SSL certificate requires that every online shop is located on a separate IP address. Sadly there are not enough IP addresses assigned to all of our customers to make this possible, which is the reason why we don't offer this as part of the package.

Payments will go via PayPal and completed using their secured SSL.

Login to the management screen of 123WEBSHOP and go to 'Manage Content' > 'Content' and edit one of your content pages by clicking the pencil icon. Next click 'Image' (2nd row, 17th icon on the toolbar) and upload the image from your computer that you want to use for the category. Once the image has been uploaded, double click it and it will now appear on your page in the text editor.

To add a link to the image, just double click it. The 'Image Properties' window will now open and from here click the 'Link' tab and enter the web address in the 'URL' field (for example: http://www.yourshop.com/en/categories/jewellry/).

Once we've received your full payment, your order will be processed straight away. We do our utmost to complete the order process within a 24 hour period and when it has been completed you will receive your login information via e-mail.

The method below has been tested on Microsoft Windows XP and Windows 7. Tested in Microsoft Internet Explorer 7, 8 and 9.

We’re assuming that your Dymo Label Writer is properly installed on your PC and you're already able to print labels.

Requirements:

- Windows Operating System

- A working Dymo Label Writer

1) Start by opening the 'DYMO Label' software and selecting your desired address label from the left hand side menu. Then click File > Save As and save the file under C: \ with the name: 123webshop.

2) Go to the administration screen of your webstore and edit one of your orders by clicking on the pencil icon.

3) Then click the ‘Print Address Label' button under 'Delivery address'.

4) You will now get a message at the top of your screen about 'ActiveX Control'. Click the 'Allow' button, but please note that you may see this pop up a few more times, as this is required when printing your very first labels.

5) The address label will now be printed via your Dymo Label Writer.

If the address label fails to print, check your Internet Explorer security settings (these should be on a default setting) and the settings you may have for any other security programs installed on your computer.

Another possible solution would be to try to remove the Dymo Label Writer software, then download and install the latest version from Dymo.com. (http://global.dymo.com/enHK/Software/LabelWriter_450_Turbo.html)

This problem may occur if your product is out of stock or not assigned to any categories. To edit the stock of a product, login to the management screen of 123WEBSHOP and edit the product. Click on the 'Stock' tab and change the current stock.

Using the 'Categories' tab, you can see all the categories where the product can be found. You can add extra categories by enabling other categories.

Once the changes have been saved your product should be visible in your online shop.

This occurs when the price list is set as default menu item. To change this, go to 'Manage content' > 'Menu settings' in the management screen of 123WEBSHOP. In this summary you can view all the menu items that you have created so far. To change the default menu item, click the white star icon ( this button can be found in front of the menu item that you want to set as default ). A yellow icon will indicate which menu item is set as the default menu item.

The 'Menu settings' module is also explained in our online video manual. The video can be watched here: http://www.123webshop.com/en/webshop/manual/manage_content_menu_settings/

The 'Search Engine META description' field can be used to enter a concise description about your products. This description may be used by search engines such as Google to classify your website.

The 'Search Engine META Keywords' field can be used to enter concise keywords that are relevant to the products that you offer (for example: clothing, jeans, shoes, jackets, blazers etc.). If someone searches using one or multiple keywords that you've entered, you stand a better chance to be shown in the search results.

The minimum duration of a subscription is 1 year and will be renewed automatically, annually without notice, for 1 year. The notice period is 2 months.

You can choose from any of the following extensions when you order a new online shop: .co.uk / .com / .net / .org or .eu.

Every package includes 1 free domain name.

Because of the increased security of Windows (and Internet Explorer) you will see an error when there's no certificate installed. We haven't installed a certificate for this page, but you can trust that you have arrived at the right page and ignore the error message.

At the moment we only support PayPal (http://www.paypal.com/). With PayPal customers are able to complete their orders with a credit card or PayPal account balance (if your customer has a PayPal account). A PayPal account is not required for your customer in order to be able to make a credit card transaction.

For more information about PayPal see http://www.paypal.com/

Integrating PayPal in to your online shop is free. To integrate the payment method we will need the e-mail address associated with your PayPal account.

Below you will find a list of various internet providers. If your provider is not found in the list below we advise you to contact your internet provider about the SMTP server or search the website of your provider for the 'SMTP' information.

Orange.net - smtp.orange.net

AOL.com/.co.uk - smtp.aol.com

Blueyonder - smtp.blueyonder.co.uk

BT Connect - mail.btconnect.com

BTOpenworld/BT Internet - mail.btinternet.com

Gmail.com - smtp.gmail.com

Hotmail.com/.co.uk - smtp.live.com

Mac.com - smtp.mac.com

Me.com - smtp.me.com

MSN - smtp.live.com

NTL World - smtp.virginmedia.com

O2 - mail.02.co.uk

Orangehome.co.uk - smtp.orangehome.co.uk

pop.1 and 1.co.uk - auth.smtp.1and1.co.uk

Sky - smtp.tools.sky.com

Talk Talk - smtp.talktalk.net

Tesco.net - mail.tesco.net

Tiscali - smtp.tiscali.co.uk

Virgin - smtp.virgin.net

Yahoo.co.uk - smtp.mail.yahoo.co.uk

Yahoo.com - smtp.mail.yahoo.com

Mac.com - smtp.me.com

You can choose to delete all test accounts and orders from the management screen. The test option allows you to fully test your online shop, but make sure all test accounts and orders are removed before going live.

Yes we create a daily backup of our all our servers. If one server should lose its power, it can be reinstalled using a backup. Unfortunately it is not possible to restore any files for one specific customer.

No, your online shop must be managed and filled by you only. We only supply the online shopping software and your domain name.

Visionhost