Knowledgebase: English
How can I transfer my domain name to your servers?
Posted by on 31 January 2013 01:08 PM

To be able to transfer a domain name to our servers, our support desk will need the 'Authorisation Code’ (Auth Code) of the domain name that you wish to transfer. You can request the authorisation code from your current provider.

Once we have received the auth code for your domain name, we will place a request to transfer it to our servers. Once the request has been placed, you will receive confirmation via e-mail.

The transfer request will be directed to the administrator of your domain name (administrative contact); this will normally be your personal e-mail address. Once you receive this e-mail you can choose to either accept or decline the transfer. If you decide to accept the transfer, the 'Auth Code' which you have received from your current provider will need to be entered at this point. The transfer of your domain can take up to 7 days to complete, but normally it should be completed within 24 hours (this is dependent on the response time of your current provider).

We advise you to contact your current provider before you transfer your domain name; as this will help to speed up the process.